Frequently Asked Questions

Luxury Tours and Events is a full service travel agency that specializes in providing optimal travel experiences for families with special needs children. We also provide top notch planning of special events. No travel need or event is too small or too large for us.
Of course! We hold certifications with International Airlines Travel Agent Network (IATAN) and Cruise Line International Association (CLIA), and we also have a $2million general liability insurance policy as well as E&R insurance.
It sure is. We offer quotes for private groups of 10 or more people. We require a non-refundable, non-transferable deposit of $150, which will be used as a credit toward your travel reservations.
Yes, for certain travel packages.
We realize things come up from time to time and that we should expect the unexpected. If this happens to you, your account will be adjusted to the package price according to the new occupancy in your room.
We know firsthand the many frustrations that come along when you travel with a special needs child. We have taken the lessons learned from our experiences and do all that we can to help you avoid facing the same catastrophes that we have faced.
Payments can be made online by using a Visa, MasterCard or Discover card. You may also use your credit or debit card for individual reservations (private reservations) for a 3.5% fee. Payments can also be mailed in by sending a personal check, certified check or money order. Personal checks will not be accepted 60 days before your event is scheduled to commence.
Unfortunately, all payments are nonrefundable as outlined in our terms of service.
It will be your responsibility to identify a new roommate who will pick up payments where your previous roommate left off, or you will need to pay the additional cost for the room occupancy change.
Absolutely. We will even help you identify tourist attractions!